Artificial intelligence (AI) isn’t just a buzzword—it’s a powerful tool that’s changing how we work, helping teams move faster, think smarter, and focus on what really matters. Whether you’re in marketing, operations, HR, or customer service, using AI strategically can unlock new levels of productivity.
Here are six practical tips for using AI to enhance your productivity at work.
1. Automate Repetitive Tasks
AI-powered tools can take over the time-consuming tasks that eat into your day—think data entry, meeting scheduling, or organizing documents. Tools like:
- Zapier or Make.com for workflow automation
- Grammarly for grammar and tone editing
- Otter.ai or Fireflies.ai for meeting transcription
These tools save hours each week, letting you focus on high-value work.
2. Use AI as Your Writing Assistant
Need to draft an email, blog post, or proposal? AI writing tools like ChatGPT, Jasper, or Notion AI can help you brainstorm, outline, and edit content faster. You stay in control of the voice and message—AI just helps you get past the blank page faster.
Pro tip: Use AI to create a first draft, then fine-tune it with your expertise.
3. Summarize Information Quickly
Too many reports, too little time? AI can read through documents, emails, or meeting notes and distill them into key takeaways in seconds. This is especially useful for:
- Preparing for meetings
- Catching up after being out of office
- Reviewing research or market data
Try tools like Scribe, ChatGPT, or Microsoft Copilot for fast summaries.
PRO-TIP: Microsoft Copilot can record meetings and generate notes immediately after. When using Copilot during Microsoft Teams meetings, make sure you are direct with your language and note action items and who is responsible. This will produce better and actionable notes.
4. Enhance Decision-Making with Smarter Insights
AI can analyze large datasets and give you insights that are hard to spot manually. Whether you’re looking at sales trends, customer behavior, or employee performance, AI-powered analytics tools like:
- Power BI with AI integrations
- Google Analytics with predictive metrics
- HubSpot’s AI reporting features
…can help you make faster, more confident decisions.
5. Level Up Customer Support with AI Chatbots
AI chatbots are now more intuitive than ever. They can:
- Handle FAQs automatically
- Route customer queries to the right team
- Collect feedback and analyze sentiment
This keeps your support team focused on complex cases and boosts response times across the board.
6. Personalize Learning and Development
AI can recommend personalized training programs, articles, and resources based on individual roles and learning styles. Platforms like Coursera for Business, LinkedIn Learning, and Degreed use AI to deliver content that keeps your team growing—without wasting time on irrelevant material.
Start Small, Think Big
The key to using AI effectively isn’t to overhaul your entire workflow overnight—it’s to find small ways to integrate it into your daily tasks and scale from there. Start by automating one repetitive task or using AI for your next writing project. Once you see how much time it saves, you’ll be hooked.
Embrace AI not as a replacement, but as a teammate. With the right tools and mindset, you’ll be amazed at how much more you can get done.